Bettekka Privacy Policy – How Your Information Is Kept Safe
Bettekka takes the security of your personal information seriously. On this page, we explain in detail what data is collected, how it is used, who can access it, and how you can manage and control your own information.
Last updated: January 2026
What Information Do We Collect?
When you use the bettekka platform, various types of information are collected automatically or with your consent. You have the right to know what data is being collected, and we are clearly stating that here.
Account Information
At registration, we collect your name, mobile number or email address, date of birth, and password (in encrypted form). This information is essential for managing your account.
Payments & BDT Data
Transaction records from bKash, Nagad, or bank transfers are collected. Card numbers and bank PINs are never stored.
Device & Browser Information
Your device type, operating system, browser version, IP address, and screen resolution are logged automatically. This is used for security purposes and platform improvement.
Usage Data
Behavioural data — such as which pages you visit, how long you stay, and which games or betting sections you use — is collected to help us improve our services.
How Is Your Collected Data Used?
Bettekka uses your data only for specific, legitimate purposes. Misuse or unauthorised use of data is strictly prohibited. The primary purposes are outlined below.
- Account Management & Verification: Your data is used to verify your identity and keep your account secure.
- Transaction Processing: Payment information is required to accurately process BDT deposits and withdrawals.
- Platform Improvements: Usage patterns are analysed to improve the quality of our services.
- Security & Fraud Prevention: Log data is used to detect unauthorized access and fraudulent activity.
- Customer Support: Our support team uses your contact details to help resolve your issues.
- Legal Compliance: Certain information is retained to comply with applicable laws and regulations in Bangladesh.
Your information is never sold to third parties for marketing purposes. We do not build advertising profiles based on your data.
What You Need to Know About Cookies & Browser Tracking
The bettekka platform uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve platform functionality. bettekka uses the following types of cookies.
Essential Cookies
Essential for maintaining login sessions and platform security. Disabling these cookies will prevent the platform from functioning properly.
Analytics Cookies
Used to understand page visits and usage patterns. This data is fully anonymised and helps us improve our services.
Preference Cookies
Used to remember your language preference, theme settings, and other personalisation choices.
Cookie Controls
You can delete or block cookies through your browser settings. However, disabling essential cookies may cause issues with logging in.
Bettekka does not use third-party advertising tracking cookies. Your browsing behaviour is never shared with external advertisers.
Your Rights Over Your Data
Bettekka believes you should have full control over your personal data. Your rights are detailed below.
Right to Access
You can view your stored data at any time by logging into your account. For a detailed report, please submit a request to our support team.
Right to Correction
If your name, mobile number, or any other details are incorrect, you can update them through Account Settings or by contacting Support.
Right to Deletion
You may request deletion of your personal data upon closing your account. However, certain transaction records are required to be retained for a specified period for legal compliance purposes.
About Policy Changes
Bettekka may update this Privacy Policy from time to time. Any changes will be reflected by a revised date on this page. For significant updates, we will make every effort to notify you via your registered mobile number or email. We recommend checking this page periodically. Continued use of the platform will be considered acceptance of the updated policy.
Data Retention, Security & Support
Bettekka uses industry-standard security technology to protect your data. All data is stored on encrypted servers and undergoes regular security audits. Passwords are never stored in plain text — they are secured using a one-way hashing method.
Account data is retained for as long as your account remains active. After closure, certain transaction records may be kept for up to five years as required by law, after which they are permanently deleted. Personal identification data is deleted as soon as possible following an account closure request.
In the event of a suspected data security breach or unusual account activity, we act swiftly and notify affected users where necessary. If you notice anything suspicious in your account, change your password immediately and contact our support team.
Privacy Support
To request access, correction, or deletion of your data — or for any privacy-related questions — please contact us:
Email: privacy@bettekka.app
Our Also on the FAQ page Answers to many common questions are available there.